Frequently Asked Questions

Our process is simple and straightforward:

1. Submit your details: Fill in our simple online form with your property information
2. Receive your offer: Get a free, no-obligation cash offer within 24 hours
3. Property visit: We arrange a convenient time to view your property (optional)
4. Finalise offer: We confirm our offer after the visit
5. Legal process: Our solicitors handle all the legal work
6. Completion: Choose your completion date and receive your funds

No, we provide a free valuation as part of our service. Our valuations are based on current market data, recent sales of similar properties in your area, and the condition of your property.

We need basic information to provide an accurate offer:

• Property address or postcode
• Property type (house, flat, etc.)
• Number of bedrooms
• General condition of the property
• Your contact details
• Any special circumstances (inheritance, urgent sale, etc.)

This takes just 2 minutes to complete in our online form.

No, there is absolutely no obligation. Our initial cash offer is completely free and comes with no strings attached.

Our offers are based on recent local sales, the property’s condition, location, current market demand, and your preferred speed of sale.

Initial offers are typically close to the final agreed price. If we adjust after viewing, it’s usually for factors that couldn’t be assessed from the initial details.

Yes — if there’s additional information or context that affects value, we’re happy to review it and discuss a fair agreement.

Offers are typically valid for 30 days, and we can often extend if you need extra time.

No — we don’t charge any fees to sellers. No agent fees, no valuation fees, and we cover legal costs.

We cover the legal fees and standard disbursements related to the purchase, so you won’t receive legal bills from the sale to us.

No. The agreed price is the amount transferred to you at completion (after any agreed mortgage/debt settlement).

That’s common. Our legal team can handle settling outstanding balances as part of the transaction, then the remaining amount is paid to you.

Completion can be as fast as 7–14 days for urgent sales, or you can choose a later date that fits your plans.

It depends on your chosen completion date. We can move quickly, but we’re happy to work at your pace.

We prioritise urgent cases and can streamline the process to complete in as little as 7 days where possible.

You can withdraw any time before contracts are exchanged. There are no penalties for changing your mind.

We buy most residential property types — houses, flats, bungalows, problem properties, inherited homes, vacant properties, and portfolios.

Yes. You don’t need to renovate, repair, or clean — we can buy in any condition and factor that into the offer.

Yes, we can purchase properties with sitting tenants and work with existing tenancy agreements.

We cover the entire UK — wherever your property is located, we can make an offer and manage the purchase.

Yes — we operate with professional standards and work with qualified legal partners. If you need exact accreditation details, contact us and we’ll share them.

We work with experienced property solicitors who handle contract preparation, searches, Land Registry, funds transfer, and completion.

Yes — we use secure systems and treat your information as confidential. We do not share your information without permission.

Our legal team has experience with complex transactions (probate, title issues, missing documents, planning matters) and will work to resolve issues efficiently.